Frequently Asked Questions (FAQ)

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Printing

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Q:  I have changed stave colour in normal view but can't get it to print the colour, or show colour in print preview (page view).  I have told my printer to print colour.  What can I do?
A:  By default MidiIllustrator disables the colour output on all printers, but this can be manually determined by choosing:

File Menu / Printing Options / Layout and Print Size and then selecting the "Use colours and textures on printed pages" option.

You can also access this screen via the "Score Options" command.

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Q:  Does MidiIllustrator support PostScript and Adobe Acrobat PDF printer drivers such as FreePDF™?
A:  Using third party products alongside MidiIllustrator, you can generate portable versions of your MidiIllustrator scores which can be shared with friends and other musicians. You can generate both Adobe PDF files (Portable Document Format) and PostScript files using the “Print to File” option in the Print dialogue.

MidiIllustrator score printing has been shown to be compatible with the following products:

If you are using a PDF printer driver with MidiIllustrator which is not listed above then please let us know and we will post the information here.

Unfortunately we are unable provide any support for these products, and you should contact the respective developers in each case with any questions you may have.

The product names shown here are trade marks of their respective owners.

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Q:  Nothing appears on the printed page/some of the notation is missing.  Why?
A:  Several things might cause this. Try the following:
  • Try disabling/enabling MidiIllustrator's colour printing option. You can control this by opening 'Score Options', select 'Print Layout' tab, "Use colour on printed pages". Try both settings.
  • Try changing your printer's colour/black and white settings.
  • If you are using colour on the score, try changing the score colours to the original settings: ie set the 'Page Background' colour to white, and the 'Normal Notes' colour to black ('Score Options', select 'Colour' tab)
  • Does the printer work OK with other Windows applications?  Do you have the latest drivers for your printer (the latest drivers are usually available for download from the printer manufacturer's website)

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Q:  The edge of the score on the printed page is missing. Why?
A:  Things to try to remedy this problem:
  • Try substantially increasing the margin size for the problematic side of the page ('Score' Menu/'Score Options'/'Print Margins' tab).
  • Ensure that the correct paper size is chosen for the printer ('File' Menu/'Printing Options'/'Printer Setup')
  • Does the print preview ('page view') look OK prior to printing?  The printer margins are highlighted in this view and show where the printer is unable to print on the paper (the edges of the score will be a slightly faded colour where the printer cannot reach the paper).  Any notation showing in this faded area will likely not be printed.
  • Do you have the latest printer drivers installed for your printers? (latest drivers are available from the manufacturer's website)

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Q:  How do I print alternate (or selected) pages to make back to back printing easier? - this option is greyed out in printer menu.
A:  MidiIllustrator fully supports alternate page printing (i.e. odd or even page printing), as well as other important printing options.